222bet Privacy Policy

This privacy policy applies to all users of the 222bet platform. When you visit our website, open an account, make a deposit, or use any of our services, you voluntarily provide certain information. This policy explains how we handle that information.

222bet believes that protecting user privacy is not merely a legal obligation but the core foundation of every service we provide. You can read our about 222bet page to learn more about the platform's values and commitments.

This policy has been prepared in accordance with applicable laws and regulations in Bangladesh. 222bet does not collect information from anyone under 21 years of age, and such individuals are not permitted to open an account.

Specific types of information are collected on the 222bet platform to manage account registration, deposits, withdrawals, and other services. This information is divided into the following categories:

2.1 Identity Information

• Full name (in Bengali or English as it appears on official documents)
• Date of birth (for age verification — minimum 21+ years)
• National ID or passport number (where required)
• Valid Bangladeshi mobile number
• Email address

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device type
• Browser type and language settings
• Session duration and page visit data on the platform
• Usage patterns collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact our support team via live chat or email, records of those conversations may be retained. This is done to improve service quality and provide you with faster assistance in the future.

222bet uses collected information only for specific and legitimate purposes. The main purposes are outlined below:

3.1 Account Management and Verification

Information provided during registration is used to confirm your identity. This is essential for preventing fraud and ensuring account security.

3.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals. At 222bet, the minimum deposit is ৳200 and the minimum withdrawal is ৳800. All withdrawals are generally processed within 1 hour.

3.3 Platform Improvement and Personalisation

We analyse usage patterns to improve the platform's design and services. This is an aggregate process and is not used to target individuals for sales purposes.

3.4 Security and Fraud Prevention

Technical information is used to detect unusual activity. This is necessary to monitor whether the same person is operating multiple accounts or whether unauthorised access is occurring.

3.5 Customer Support

Our support team provides 24/7 service in Bengali and English via live chat and email. Your account and communication details are needed to deliver this service effectively.

3.6 Responsible Gaming

By analysing your gaming activity, we can identify signs of excessive play and provide assistance when needed. Upholding the responsible gaming policy is part of our commitment.

222bet never sells your personal information for commercial purposes or shares it with unauthorised third parties. However, limited information may be shared with certain specific parties to operate our services:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. These organisations operate under their own privacy policies.

4.2 Technology Service Providers

Companies providing server hosting, data analysis, and security services operate under strict confidentiality agreements. They are granted access only to the specific information required for their designated tasks.

4.3 Legal Obligations

Information may be provided in response to lawful requests from relevant authorities under applicable Bangladeshi law. This is a legal obligation, and 222bet cooperates fully in such cases.

4.4 Game Providers

Our game providers — including Pragmatic Play, Evolution, JILI, PG Soft, and Spribe — are independent third parties. Only session data and game result information is shared with them — not personal identity or financial details.

Cookies are stored in your browser when you visit the 222bet website. This is necessary for the normal operation of the site.

5.1 Essential Cookies

These cookies are used to maintain login sessions, save language preferences, and ensure security. Without them, the platform cannot function correctly.

5.2 Analytical Cookies

These cookies are used to understand how users interact with the site. Information collected this way is processed in aggregate form, and no individual is identified separately.

5.3 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause account login or transaction functions to stop working correctly.

How long your information is retained depends on the type of information and the reason it was collected.

6.1 Active Accounts

Identity, financial, and activity information is retained for as long as your account remains active. This is necessary to provide uninterrupted service.

6.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Financial transaction records in particular are kept in accordance with relevant regulations.

6.3 Data Deletion

Once the legal retention period has expired, your information is securely deleted or anonymised so that it cannot be linked to any individual in any way.

222bet uses industry-standard technology and practices to keep your information secure. Security is not limited to a single layer — it is multi-layered.

7.1 SSL Encryption

Every communication between you and the site is encrypted using SSL (Secure Sockets Layer) technology. This means that information you send or receive cannot be read by a third party in transit.

7.2 Access Controls

Only designated staff members can access your personal information, and only for specific tasks. All access is logged and regularly audited.

7.3 OTP Verification

OTP-based verification is in place for login and important account actions. This provides an additional layer of protection against unauthorised access.

7.4 Security Reviews

Our technical team conducts regular security reviews. Any vulnerabilities identified are remediated promptly.

At 222bet, you have specific rights over your own information. We respect these rights.

8.1 Right to Access Your Information

You may request to know what information we hold about you at any time. Your identity will be verified through the support team before the information is provided.

8.2 Right to Correct Your Information

If any of the information we hold about you is incorrect, you may request a correction. Contact us via live chat or email and our team will act promptly.

8.3 Right to Close Your Account

You may close your account at any time. Any outstanding balance will be withdrawn first, after which the account will be deactivated and data will be deleted beyond what is required by legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. This can be done through account settings or via the support team.

For more details about these rights, you can find relevant questions and answers on our FAQ page.

222bet strictly prohibits anyone under the age of 21 (21+) from using the platform. Collecting or retaining information from minors is not our intention and is not done under any circumstances.

Age verification is mandatory at registration. If a person registers using false information and is subsequently found to be a minor, the account will be closed immediately and all data will be deleted.

If you are aware that a minor has created an account on our platform, please notify our support team.

10.1 Update Process

222bet may amend this privacy policy when necessary. If any significant changes are made, users will be informed via their registered email or through the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

10.2 Contact Methods

If you have any questions or concerns about this privacy policy, please contact us:

10.3 Effective Date

This privacy policy is effective from 2025. All applicable changes compared to the previous version have been incorporated into this document.